Hospitality and Tourism 1.03 Review Quiz

Hospitality and Tourism 1.03 Review Quiz

9th - 12th Grade

14 Qs

quiz-placeholder

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Hospitality and Tourism 1.03 Review Quiz

Hospitality and Tourism 1.03 Review Quiz

Assessment

Quiz

Business

9th - 12th Grade

Hard

Created by

Charles Furlow

Used 11+ times

FREE Resource

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Due to the interrelationships of the departments, the general manager manages to accomplish which common goal?

To serve the hotel guests

To entertain banquet guests

To maintain an attractive facility

To provide a high-quality dining experience

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which department should a front-desk clerk work with to help guests move their luggage from the hotel lobby to their sleeping rooms?

Valet

Bell services

Concierge

Chauffeur

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which type of tourism organization is funded by state– or local–level tax dollars?

Professional development association

Sole proprietorship

Government agency

Chamber of commerce

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important for employees of a tour company from different departments to work together to satisfy tourists’ needs?

To achieve the company’s goals

To maximize negotiation leverage

To improve the company’s brand

To monitor trends in the tourism industry

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which type of chart would Jason, a hotel manager, use to show the relationships among the divisions and departments?

Scatter

Analytical

Composition

Organizational

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To which hotel division do the reservations, telecommunications, and guest registration departments typically report?

Front office

Engineering

Food and beverage

Sales and marketing

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dee, a hotel guest, needs additional towels and linens. Which department should the hotel night manager work with to obtain additional towels and linens for the guest?

Housekeeping

Room service

Maintenance

Purchasing

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