Due to the interrelationships of the departments, the general manager manages to accomplish which common goal?
Hospitality and Tourism 1.03 Review Quiz

Quiz
•
Business
•
9th - 12th Grade
•
Hard
Charles Furlow
Used 11+ times
FREE Resource
14 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To serve the hotel guests
To entertain banquet guests
To maintain an attractive facility
To provide a high-quality dining experience
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which department should a front-desk clerk work with to help guests move their luggage from the hotel lobby to their sleeping rooms?
Valet
Bell services
Concierge
Chauffeur
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which type of tourism organization is funded by state– or local–level tax dollars?
Professional development association
Sole proprietorship
Government agency
Chamber of commerce
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important for employees of a tour company from different departments to work together to satisfy tourists’ needs?
To achieve the company’s goals
To maximize negotiation leverage
To improve the company’s brand
To monitor trends in the tourism industry
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which type of chart would Jason, a hotel manager, use to show the relationships among the divisions and departments?
Scatter
Analytical
Composition
Organizational
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To which hotel division do the reservations, telecommunications, and guest registration departments typically report?
Front office
Engineering
Food and beverage
Sales and marketing
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dee, a hotel guest, needs additional towels and linens. Which department should the hotel night manager work with to obtain additional towels and linens for the guest?
Housekeeping
Room service
Maintenance
Purchasing
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