BSBLDR413

Which is NOT a method of ensuring that your interactions are appropriate and sensitive to the cultural and social diversity of a workplace?

• Appropriate Language

• Appropriate Body Language

• Yelling at an employee really loudly

• Remaining non-judgmental as much as possible

Which is NOT an example of consultation processes that can be utilised with internal and external stakeholders?

• Tagging

• Face to Face meetings

• Email correspondence

• Conference Call, Skype & Facetime sessions

What is the name of the current legislation in relation to bullying and unfair dismissal?

• Age Discrimination Act 2004

• Fair Work Act 2009

• Racial Discrimination Act 1975

• Equal Employment Opportunity Act 1987

What is NOT a common method to resolve workplace conflict?

• Acting Immediately

• Avoiding Judgement

• Ignoring and hoping it goes away

• Meeting with people involved in the conflict separately

Which is NOT a technique for communicating information and ideas to a range of stakeholders?

• Presentations

• Newsletters

• Social Media Tags

• Emails

True or False, practicing positive body language is a technique used to lead effective workplace relationships?

• True

• False

True or False, asking questions is a technique used to lead effective workplace relationships?

• True

• False

True or False, respecting other peoples privacy and space is a technique used to lead effective workplace relationships?

• True

• False

True or False, talking negatively about a person when they aren't around is a technique used to lead effective workplace relationships?

• True

• False

"the way in which two or more people or things are connected, or the state of being connected" is the definition to the which of the following?

• Relationships

• Consultation

• Networking

• Cultural & Social Awareness