911 dispatchers

Which is NOT one of the responsibilities a 9-1-1 dispatcher has?

• Determining the type and location of an emergency.

• Sharing information with first responders.

• Dispatching and Tracking Emergency Services.

• Keeping the caller calm until Emergency Services arrive.

• Determine if the caller is a criminal.

The difference between hearsay and excited utterances is:

• Hearsay is a rumor and an excited utterance is something said in the moment someone witnesses an event.

• Hearsay can be used in court and excited utterances cannot.

• Hearsay is spoken and an utterance does not use words.

A Terry Stop is also known as a:

• Frisky Frisk

• Unwanted Frisk

• Stop and Frisk

• Red-light Stop and Frisk

Which of the following fact regarding cellphones calling 9-1-1 is true?

• They are easy to track.

• They are difficult to track and calls can be easily dropped.

• They can be used for texting to a 911 dispatcher.

• There is a fee for dialing 9-1-1

Which of the following information is NOT required for a 9-1-1 dispatcher to gather?

• Location and Nature of Emergency

• Asking whether or not they can use the call in court

• Location and Description of Perpetrator

• Victim's injuries/medical symptoms

• Presence of weapons or animals

Which of the following options would NOT be considered emergency personnel?

• Paramedics

• 9-1-1 Dispatcher

• Police Officer

• Firefighters

Which of the following best describes the nature of a good 9-1-1 dispatcher?

• Calm and Fast-Working

• Kind and Generous

• Calm and slow to react

• Panicky and Fast-working