3/3 Meeting

Which one is this?

• VGA

• HDMI

The Crestron can:

• Turn on and shut down the system

• Turn off the computer

• Mute image being projected

• Control the DVD player

“The monitor is on but not showing anything. It says, “no signal” and that screen is not even being projected.”

What should you check?

• Crestron tab

• Desktop

• Monitor being on

“I turned on the doc cam but it’s not showing up on the projector.”

• It can take up to 5 minutes to show up

• Change the tab to the appropriate option

• Check that the light is on

• Turn off the computer

“I can hear the person on zoom but they cannot hear me.” What is the first thing you should have them do?

• Check that the right microphone is selected

• Check that the right speaker is selected

• End the zoom call and come back

• There’s something wrong on their end, not the callers