BSQ

BSQ

Professional Development

10 Qs

quiz-placeholder

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BSQ

BSQ

Assessment

Quiz

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Professional Development

Practice Problem

Medium

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Apa yang dimaksud BSQ?

Branch Service Quality

Branch Soldex Quality

Branch Service Quantity

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Dibawah ini manakah yang bukan termasuk penilaian yang digunakan untuk mengetahui kualitas layanan yang telah diberikan oleh cabang kepada nasabah walk-in , Non K1 Fokus

Service Reception

Customer Service

Teller

Relationship Officer

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Poin-poin apakah yang dinilai dari pelayanan teller?

Focus, Solution, Time

Accuracy, Focus, Solution

Focus, Explanation, Time

Time, Accuracy, Focus

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Pada tanggal berapakah Survey BSQ Wave 1 dimulai?

1 Julii - 30 Oktober 2023

1 Maret - 30 Juli 2023

1 Maret - 30 Juni 2023

1 Februari - 30 Juni 2023

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Kepada siapakah survey BSQ di tujukan?

Nasabah Non K1 Fokus yang bertransaksi dicabang 1 bulan terakhir

Nasabah K1 Fokus yang bertransaksi dicabang 3 bulan terakhir

Nasabah K1 Fokus yang bertransaksi dicabang 1 bulan terakhir

Nasabah Non K1 Fokus yang bertransaksi dicabang 3 bulan terakhir

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Berapakah nomor telepon suvey BSQ?

021-6232225

021-80635000

021-51010737

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Yang termasuk poin penilaian BSQ adalah BSQ layanan dan BSQ Layanan Digital

Benar

Salah

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