Business Writing

Which is correct?

• We are sincerely apologise for the unpleasant stay.

• We sincerely apologise for the unpleasant stay.

Answer explanation

Correct sentence: "We sincerely apologise for the unpleasant stay."

Which is better?

• Regarding to your email, we sincerely appreciate for your feedback on Four Seasons Hotel.

• Thank you for your feedback on your stay at Four Seasons Hotel.

Answer explanation

This sentence is better because it is more concise.

"Thank you for your feedback regarding your stay at Four Seasons Hotel. "

Which is correct?

• We always strike to ensure that our customers receive the best service possible.

• We always strive to ensure that our customers receive the best service possible.

Answer explanation

spelling: STRIVE TO

Which is correct?

• We sincerely apologies for the unpleasant experience.

• We sincerely apology for the unpleasant experience.

• We sincerely apologise for the unpleasant experience.

Answer explanation

apologies (plural noun)

apology (noun)

apologise (verb)

Which is correct?

• In a gesture of goodwill, we would like to offer you a 3 days 2 nights package.

• As a gesture of goodwill, we would like to offer you a 3 days 2 nights package.

Which is better?

• We can't refund based on your situation.

• We are unable to provide a refund due to our company's policy.

Answer explanation

"We are unable to provide a refund due to our company's policy."

This sentence sounds more professional

Which is correct?

• Thank you for contact us.

• Thank you for contacting us.

Answer explanation

"Thank you for contacting us"

This is correct.

Which is better?

• I afraid we can't return a full amount.

• I am afraid we can't return a full amount.

• I am afraid we are unable to provide a full refund.

• I am afraid we are unable to return a full amount.

Answer explanation

"We are unable to provide a refund due to our company's policy. "

This sounds more professional.

Which is correct?

• We are glad to see you again soon.

• We hope to see you again soon

Which is correct?

• I and my colleague will be ...

• My colleague and I will be ...

Answer explanation

"My colleague and I will be... "

This is better because we place others before ourselves