PRINBMF - Ch 7 Manager as Leader

An effective leader must must be able to work with groups as well as individuals.

• True
• False

Most leadership characteristics are part of a person's personality and can not be developed.

• True
• False

Which of the following is NOT an important human relation skill for managers

• self understanding
• understanding others
• criticizing poor employee performance
• communication

A leader who has personal trust and respect of group members will have what kind influence?

• reward
• position
• expert
• identity

Arises when a group member recognize that the leader has a special expertise in the area

• reward
• position
• expert
• identity

Results from the leader’s ability to give or withhold rewards

• reward
• position
• expert
• identity

The ability to get others to accomplish tasks because of the position the leader holds

• reward
• position
• expert
• identity

The way managers treat and direct employees is

• human relations ability
• leadership style
• formal influence
• team building

Communication that has been established and approved by the organization

• formal
• informal
• internal
• external

Common but unofficial ways that information moves in an organization

• formal
• informal
• internal
• external