
Objection Overruled Test
Authored by Flexcia Dowell
Computers
9th - 12th Grade
Used 18+ times

AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In selling, an objection from the customer is a(n)
refusal to purchase.
cause for argument.
indicator of the salesperson’s mistake.
doubt or hesitation.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following types of customers frequently raise objections:
Embarrassed
Interested
Uninterested
Decided
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The statement, “I’m just looking,” is a common __________ used by customers.
inquiry
objection
question
Correct Answer excuse
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The best way for a salesperson to find out a customer’s real objection to buying a product is to
ask the customer personal questions.
wait for the customer to explain.
get the customer talking.
tell the customer to be truthful.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The best way to convert price objections into selling points is to emphasize the product’s
value.
brand.
delivery.
style.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following customer statements is a product objection:
“
It’s just what I want, but this stereo system is too expensive.”
“The last time I bought something here, I had a hard time returning it.”
“I’d rather have a raincoat in a darker color and with a detachable hood.”
“Maybe I’ll wait until your July sale to buy a bathing suit.”
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is the best way for salespeople to answer product objections:
Ignore the problem.
Explain policies.
Be knowledgeable.
Act quickly.
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
15 questions
LA1.C1: Introduction to Small Basic
Quiz
•
9th Grade
20 questions
Advantages and Disadvantages of Collecting Data
Quiz
•
10th Grade
16 questions
Unit 8 Practice Test For CSP
Quiz
•
9th Grade
16 questions
Základní části počítače a ergonomie
Quiz
•
9th - 10th Grade
16 questions
AI Checkpoint 1 Revision
Quiz
•
9th - 12th Grade
20 questions
NP IT Quiz ปริศนาไอที #4
Quiz
•
9th - 12th Grade
15 questions
Cyber Security KS4
Quiz
•
8th - 12th Grade
15 questions
Excel
Quiz
•
10th - 12th Grade
Popular Resources on Wayground
8 questions
Spartan Way - Classroom Responsible
Quiz
•
9th - 12th Grade
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
14 questions
Boundaries & Healthy Relationships
Lesson
•
6th - 8th Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
3 questions
Integrity and Your Health
Lesson
•
6th - 8th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
9 questions
FOREST Perception
Lesson
•
KG
20 questions
Main Idea and Details
Quiz
•
5th Grade
Discover more resources for Computers
10 questions
Navigating Digital Citizenship and Online Safety
Interactive video
•
6th - 10th Grade
20 questions
Computer / Internet Companies
Quiz
•
9th Grade
10 questions
Exploring the Basics of Google Sheets
Interactive video
•
9th Grade
10 questions
Exponent Rules
Quiz
•
9th - 12th Grade
20 questions
JavaScript - Karel
Quiz
•
9th - 10th Grade