Questions-Responses at Workplace

A coworker asks, "Do you have a spare pen I can borrow?" You reply:

• a. "No, I'm busy."

• b. "Sure, there you go."

• c. "I don't think I agree."

• d. "I have a lot of spare time?"

Your boss says, "Can you finish this report by the end of the day?" You reply:

• a. "No, I'm not."

• b. "The report will be done shortly"

• c. "Yes, I can give a presentation"

• d. I'll do my best to get it done."

A customer says, "Can I return this item without a receipt?" You reply:

• a. "No, sorry, our policy requires a receipt for returns."

• b. "Yes, you can return your receipt."

• c. "I'm not sure, let me check in the stock."

• d. " No, you can't keep your documents."

Q: Can you help me with this report?

A: ___________

• a. Maybe, I'll report our supervisor.

• b. No, I don't have any reports.

• c. Sure, I'd be happy to.

• d. Sorry, I'm not there.

Q: Would you mind sending me the file?

A: ___________

• a. Sorry, I don't know how to fix that.

• b. No, I can't fly there.

• c. Maybe, I'll have to find my supervisor.

• d. Sure, I'll send it right away.

Q: Could you attend the meeting on Monday?

A: ___________

• a. Sorry, you got cut off. Could you call again?

• b. No, I can't meet him at the meeting.

• c. I'm afraid I have a conflicting appointment.

• d. I'll check my minutes of the meeting.

Q: Can you give me a hand with this project?

A: ___________

• a. No, my hands are cold.

• b. I am really happy today.

• c. Sorry, I'm not good at that kind of work.

• d. I don't know how it goes.

Q: Did you finish the report yet?

A: ___________

• a. I don't know where to submit.

• b. I've reported it to him.

• c. Sorry, I forgot to report that.

• d. I'm still working on it.