HDFC BANK OBX 1st Half Day 5

Suresh was presenting the product benefits to Mr. Ramesh, What steps should he consider while presentating the same? Choose the correct option

• Highlight that this is the best product available in the market

• State that this product is best suited for customers like him

•  Use Product benefits to discuss the value of investing the product and help him understand the money he needs to pay in monthly terms

What is a benefit illustration used for? Choose the correct option

• The benefit illustration is used to explain the features and benefit of the product

• Benefit illustration is an important document which shows the policy holders personal and policy details and the future benefit that will be received in the policy lifetime

• The benefit illustration is similar to a brochure of the product showing all the details about the policy

"The Benefit illustration should be duly signed by the customer post the same is explained by the sales person". State whether the statement is True or False

• TRUE

• FALSE

Identify the steps that should be followed to close the sale from the options provided

• Ask the customer for payment

• Complete all relevent documents

• Seek References

• All the options are correct

What does LAPAC stands for?

• Listen, Acknowledge,Problem,Answer,Confirm

• Listen, Answer,Probe,Acknowledge,Confirm