Quiz 1 220-1102A

A technician has been asked to set up a new wireless router with the best possible security.

Which of the following should the technician implement?

• WPA3

• WPS

• TPIK

• WEP

Answer explanation

WPA3 (Wi-Fi Protected Access version 3) is the latest version of Wi-Fi security and offers the highest

level of protection available. It is designed to protect against brute force password attempts and

protect against eavesdropping and man-in-the-middle attacks. WPA3 also supports the use of

stronger encryption algorithms, such as the Advanced Encryption Standard (AES), which provides

additional protection for wireless networks.

WPA3 should be implemented in order to ensure the best possible security for the new wireless

router.

An architecture firm is considering upgrading its computer-aided design (CAD) software to the newest version that forces storage of backups of all CAD files on the software's cloud server. Which of the following is MOST likely to be of concern to the IT manager?

• All updated software must be tested with alt system types and accessories

• Network utilization will be significantly increased due to the size of CAD files

• Extra technician hours must be budgeted during installation of updates

• Large update and installation files will overload the local hard drives.

A technician needs lo formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?

• FAT32

• ext4

• NTFS

• exFAT

Answer explanation

Since Windows systems support FAT32 and NTFS "out of the box" and Linux supports a whole range of them including FAT32 and NTFS, it is highly recommended to format the partition or disk you want to share in either FAT32 or NTFS, but since FAT32 has a file size limit of 4.2 GB, if you happen to work with huge files, then it is better you use NTFS

A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop. Which of the following should the technician MOST likely have done to prevent damage?

• Practiced electrical fire safety

• Completed an inventory of tools before use

• Connected a proper ESD strap

• Removed all jewelry

As part of a CYOD policy, a systems administrator needs to configure each user's Windows device to require a password when resuming from a period of sleep or inactivity. Which of the following paths will lead the administrator to the correct settings?

• Use Settings to access Display

• Use Settings to access General

• Use Settings to access Screensaver settings

• Use Settings to access Screen Time-out settings

A technician has verified that a user's computer has a virus, and the antivirus software is out of date. Which of the following steps should the technician take NEXT?

• Download the latest virus definitions

• Quarantine the computer.

• use a previous restore point,

• Educate the end user about viruses

Answer explanation

Explanation

This will ensure that the antivirus software is up-to-date, and can detect any new viruses that may have been released since the last virus definition update.

A Windows user reported that a pop-up indicated a security issue. During inspection, an antivirus system identified malware from a recent download, but it was unable to remove the malware. Which of the following actions would be BEST to remove the malware while also preserving the user's files?

• Run the virus scanner in an administrative mode.

• Reinstall the operating system.

• Reboot the system in safe mode and rescan.

• Manually delete the infected files.

Answer explanation

Explanation

Rebooting the system in safe mode will limit the number of programs and processes running, allowing the antivirus system to more effectively identify and remove the malware. Rescanning the system will allow the antivirus system to identify and remove the malware while preserving the user's files.

A user reports a computer is running slow. Which of the following tools will help a technician identify the issued

• Disk Cleanup

• Group Policy Editor

• Disk Management

• Resource Monitor

Answer explanation

Resource Monitor is found in the Task Manager under the "Performance" tab. It can also be found by typing "resmon" into the Windows search box. Users can see a dashboard showing the presence and usage of resources such as the CPU, disk and memory.

When a user calls in to report an issue, a technician submits a ticket on the user's behalf. Which of the following practices should the technician use to make sure the ticket is associated with the correct user?

• Have the user provide a callback phone number to be added to the ticket

• Assign the ticket to the department's power user

• Register the ticket with a unique user identifier

• Provide the user with a unique ticket number that can be referenced on subsequent calls.

A technician is unable to join a Windows 10 laptop to a domain Which of the following is the MOST likely reason?

• The laptop does not have an onboard Ethernet adapter

• The laptop has Windows 10 Home installed

• The Laptop does not have all current Windows updates installed

• The domain's processor compatibility is not met