Ethics Midterm Quiz 1

classified as the collective action towards a number of people towards a collective goal

• Synergy

• Empowerment

• Teamwork

• Accountability

having collective responsibilities

giving own power to act and make decisions

special permission from management

Keys in handling complaints​​ ​

• be positive

• be vigilant

• be assertive

• be naive

Which of the following should not be included in a complaint?

• names of the involved

• credit card balance

• product failure

• cost involved

Support those who _______ your support.

It is important for all staff not to only identify the _____ but why it is important.

____ phrase that represents the concept of effective and successful teams

Support and assistance is quite similar.

• True

• False