8. Which of the following is NOT a reason beauty professionals should study and have a thorough understanding of life skills?

d. Beauty professionals are routinely asked to take formal tests

a. Practicing good life skills will lead to a more satisfying and productive beauty and wellness career.

b. Beauty professionals work with many different types of clients, and life skills can help keep interactions positive in any situation.

c. The ability to deal with difficult circumstances conies from having well-developed skills.

9. Which of the following is the BEST example of a long-term goal?

c. To slowly grow the company into broader international markets

a. To reach $ 100,000 in sales by week's end

b. To hire three competent staffers before the busy summer season

d. To invest company revenue in next autumifs order

12. Which of the following BEST defines ethics?

a. Moral principles by which we live and work

b. Deep feelings common in all people

c. Laws that regulate all industries

d. Posted rules and regulations in the workplace

13. Kendra has just finished her company's mission statement. Which of the following is now TRUE?

c. She has made her company's purpose and values public knowledge.

a. She will be successful in her business.

b. She will maintain her self-esteem in her career.

d. She has assured the public that her business will adhere to ethical standards.

14. Ingrid has just met with her employees to discuss her goals of achieving 20 percent more in sales of their hair products over the next month than they achieved the month before. Knowing this, which of the following is most likely TRUE?

a. Ingrid has let her employees know about a short-term goal.

b. Ingrid has let her employees know about a long-term goal.

c. Ingrid has shared her mission statement with her employees.

d. Ingrid has shown her employees she is a procrastinator.

15. Narina is nervous about being a first-time student going into a career in beauty and wellness. Which of the following tips should she NOT take if she wants to increase her chances of success in her studies?

d. Study harder instead of asking fbr clarification when something is not clear.

b. Have all necessary materials ready.

17. Jacquie is feeling overwhelmed. She has just been told that her work is subpar compared with that of other students in her class, and she is facing a major project she must turn in to the instructor by the end of next week. What she is really feeling is a lack of inner strength and confidence. She knows that to turn the corner in this class and impress her instructor, she must overcome these feelings. You are Jacquie's close friend. Which of the following would you do for her?

a. Help build her self-esteem by reading positive affirmations that remind her to trust herself

b. Assist her in creating an impressive and comprehensive mission statement.

c. Guide her in following more ethical practices and beliefs in her studies.

d. Demonstrate to her how to set and realize both short-term goals and long-term goals.

18. Why should one NOT neglect physical activity?

b. Because exercise and recreation stimulate clear thinking.

a. Because physical activity is on your to-do list.

c. Because physical activity is a long-tenn goal.

d. Because exercise and recreation are short-term goals.

19. An individuals' personality is the sum of their•

d. characteristics, attitudes, and behavioral traits

a. characteristics and attitudes only

b. attitudes and behavioral traits only

c. characteristics and behavioral traits only

20.Why is it important to break up your long-term goals into smaller pieces?

b. Because then they don't seem so overwhelming.

a. Because then they become short-term goals.

c. Because then they are guaranteed to happen.

d. Because then they are more professional.

21. Chandra is studying to have a career in beauty and wellness. Which of the following should she NOT do to make sure she carries with her the necessary life skills to be successful?

d. Take work lightly and not too seriously.

a. Be helpful and caring fbr others.

22. Which of the following is NOT a good example of a mission statement?

d. "We are going to make 10 million dollars in our first five years in business.55

a. “I plan to make my business a peaceful and Mn-touch-with-the-environment5 organization."

b. T am dedicated to pursuing a successful career with dignity and integrity."

c. "Our partnership will be one that focuses on fair play and honesty in the markets."

23. What is important to do when designing your time management system?

c. Make.sure it will work fbr you.

a. Make sure it will work fbr others.

b. Make sure it has worked fbr others.

25. Ignacio thought he had run his business perfectly. He had carefully and thoroughly written down the purpose and values by which his business would operate; he had always treated his customers, clients, and employees with the utmost respect and dignity; he had managed his personal time and the time devoted to his business perfectly; and he had made certain he and his business embodied self-care, integrity, discretion, and effective communication. In addition to all of this, he was in constant pursuit of setting specific and thoughtful goals for the next business day and the week ahead. Knowing all of this, which of the following would be the MOST LIKELY reason Ignacio's beauty and wellness business failed after just two years?

c. Ignacio did not set long-term goals.

a. Ignacio did not have a mission statement.

b. Ignacio had no ethical standards.

d. Ignacio did not effectively manage his time.

26. Gertrude runs her beauty and wellness business exactly the way she wants to run it. When an adviser told her that she should carefully write out the purpose and values by which her business would operate and post it for her employees and clients to see and know, she ignored him. When employees and customers asked her to treat them with more respect and dignity, she ignored that, too. When it became obvious to all around her that she wasn't managing the balance between her personal time and the business well, she told everyone concerned that it was none of their business what she did outside of work. And when customers and clients began to take their business elsewhere and employees left for jobs at neighboring businesses because of Gertrude's complete lack of self-care, integrity, discretion, and effective communication, she insisted it was their problem, not hers or her business's. In all of this, where did Gertrude go wrong, ethically?

c. By not adhering to self-care, integrity, discretion, and effective communication

a. By not writing down her company's purpose and values

b. By not managing the balance between her personal and work time better

d. By being honest with her employees and customers on her true feelings

28. Because we know that Sheila has written down the purpose and values by which she wishes her business to work and function, we know that she has done which of the following?

b. Created a company mission statement

a. Maintained an ethical business practice

c. Set multiple short-term goals

30. To realize the greatest benefits education can provide, beauty professionals should commit themselves to all but which of the following?

d. Having flexible goals that easily change

b. Listening attentively to their instructors

c. Highlighting important points

33. Which of the following would MOST help Marvin, a recent graduate about to start his career in beauty and wellness, to build his self-esteem?

c. Reading positive affirmations

34. Because Yolanda always adheres to providing skilled and competent service to her customers, to honesty and courteousness, to confidentiality, to keeping up with new techniques, and to giving accurate information about the treatments and products she offers, she has done which of the following?

a. Adhered to ethical practices

b. Adhered to her mission statement

d. Realized her self-actualization

36. Why is it important to practice diplomacy in your career in beauty and wellness?

c. Because it shows you can deliver messages in a kind way.

a. Because it shows you are motivated and driven to be successful.

b. Because it shows you are aggressive and assertive.

d. Because it shows you are emotionally stable.

37. Why is it important never to stop learning about the beauty and wellness industry?

d. Because the beauty and wellness industry never stops changing

a. Because you will always be required to attend classes.

b. Because formal schooling will always be a part of your career.

c. Because throughout your career there will be tests and quizzes.

38. Angela wishes to branch out and open at least six more locations, one in each of the six surrounding towns, over the next five years. When she shares this with her employees, which of the following has she done?

b. Let her employees know about a long-term goal

a. Let her employees know about a short-term goal

c. Shared her mission statement with her employees

d. Shown her employees she is a procrastinator

40. Why is discretion an important part of ethical behavior?

b. Because you should keep certain client information confidential.

a. Because you should not be truthful with those with whom you do business.

c. Because it is essential that you always take care of yourself first.

d. because virtually all clients lie to those with whom they do business.

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1. How can mnemonics be used as a learning tool to help you with your studies?

3. Which of the following might be considered unethical behavior?

4. Which of the following qualities should you embody in order to be considered an ethical person?

5. Which of the following is LEAST likely to enhance your creativity?

6.Why is a mission statement important?

7. David is studying for a career in beauty and wellness. Which of the following will David need to achieve sei factualization?

8. Which of the following is NOT a reason beauty professionals should study and have a thorough understanding of life skills?

9. Which of the following is the BEST example of a long-term goal?

10. To fulfill one's full potential is to go through the process of

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