UNIT IV Ch. 13 Review

The set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

• Old Fashion Management

• Human Resourse Management (HRM)

• Account Management

• Human Resource Planning

Answer explanation

Ch. 13-1

Human Resource Management (HRM) Is the set of organizational activities directed at attracting developing and maintaining an effective workforce. Human Resource Management takes place within a complex of ever changing environmental context.

Match the following Legal Environment of HRM

• Requires that men and women be paid the same amount for doing the same job

• Title VII the Civil Rights Act of 1964

• Forbids discrimination on the basis of sex, race, religion, or national origin

• Equal Pay Act of 1963

• Outlaws discrimination against people older than 40

• Americans with Disabilities Act

• Prohibits discrimination against people with disabilities

• Age Discrimination in Employment Act

• Requires employers to provide up to 12 weeks of unpaid leave for family and medical emergencies

• Family and Medical Leave Act of 1993 (FMLA)

Reflect the organization's investment in attracting, attaining, and motivating an effective workforce

• Human Capital

• Financial Capital

• Location

• The employees

Answer explanation

Ch. 13-1

the growing awareness of the strategic significance of human resource management has even led to new terminology to reflect a firm's commitment to people. Human Capital reflects the organization's investment in attracting, retaining, and motivating an effective workforce.

A traditional view of the workforce that says organizations can fire their employees for whatever reason they want

• employment at will

• fire for whatever

• Labor management Relations Act

• Taft-Hartley Act

Match the following

• getting people from outside the organization to apply for jobs

• external recruiting

• the process of attracting individuals to apply for jobs that are open

• job analysis

• considering current employees as applicants for higher level jobs in the organization

• validation

• A systematized procedure for collecting and recording information about jobs within an organization

• recruiting

• Determining the extent to which a selection device is really predictive of future job performance

• internal recruiting

Teaching operational or technical employees how to do the job for which they hired

• Developing

• Lecturing

• Training

• Orientating

Answer explanation

Ch. 13-3

In HRM, training usually refers to teaching operational or technical employees how to do the job for which they were hired.

Label the training process

d

e

f

g

c

b

a

assess training needs

develop training program

conduct training

plan training evaluation

set training objectives

evaluate training

modify training program

A formal assessment of how well an employee is doing his or her job

• a quiz

• a performance appraisal

• the SAT

• the asvab

Answer explanation

Ch. 13-3

Once employees are trained and settled into their jobs, one of management's next concerns is performance appraisal

A sophisticated rating method in which supervisors construct a rating scale

• grades

• behaviorally anchored rating scales (BARS)

• feedback

• compensation

Match the following

• The means by which a labor contract is enforced

• benefits

• The financial remuneration given by the organization to its employees in exchange for their work

• grievance procedure

• The process of agreeing on a satisfactory labor contract between management and a union

• collective bargaining

• Things of value other than compensation that an organization provides to its workers

• labor relations

• The process of dealing with employees who are represented by a union

• compensation