1. Which of the following is not a part of Management process

• Directing

• Delegating

• Planning

• Controlling

2. Creating company mission statement is ______.

• Planning

• Organizing

• Controlling

• Staffing

3. A manager engaged in the managerial function of ______ is monitoring progress toward goal achievement and taking corrective action when needed

• Motivating

• Controlling

• Planning

• Coordinating

4. Esprit De Corpse stands for ______.

• Values

• Group Dynamic

• Team Spirit

• Morale

5. Dismissing(firing) an employee for poor performance is ______.

• Planning

• Staffing

• Controlling

• Leading

6. Which managerial function clarifies the boundaries of authority and responsibility within a department?

• Planning

• Directing

• Organizing

• Controlling

7. In what order do managers typically perform the managerial functions?

• Organizing, planning, controlling, leading, staffing

• planning, organizing, staffing, leading, controlling

• organizing, leading, planning, controlling, staffing

• planning,staffing, organizing, controlling, leading

8.It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.

• Staffing

• Controlling

• Hiring

• Organizing

9. Who said, “Efficiency is doing things right; effectiveness is doing the right things.”?

• Henry Mintzberg

• Henri Fayol

• Peter Drucker

• Harold Koontz

10. Which function of management deals with determines what extent the business is accomplishing goals set in the planning stage.

• Controlling

• Leading

• Implementing

• Organizing