MARKETING

MARKETING

12th Grade

10 Qs

quiz-placeholder

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MARKETING

MARKETING

Assessment

Quiz

Business

12th Grade

Practice Problem

Hard

Created by

jerald lebite

Used 7+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Customer loyalty is customer's belief that certain brand or company has the best offers for him. It's a truly valuable company asset that helps retaining more customers, as well as expanding your relationships with them.

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

A concept that can be used to make money.

Business

Entrepreneur

Small Business

Business idea

3.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Telemarketing involves reaching out to potential customers over the phone in a bid to sell specific services or products

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

The activity of presenting products or services to customers

selling
producing
marketing

5.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

Sales navigator is a free feature of Linkedin that helps you reach the right kind of prospects by using the search and filter features.

False

True

Can I do the training again?

6.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

This helps you find new customers, win their business, and keep them happy by organizing customer and prospect information in a way that helps you build stronger relationships with them and grow your business faster.

Customer Loyalty

Customer Relations

Customer Relationship Management

Consumer Relationship Program

7.

MULTIPLE CHOICE QUESTION

30 sec • 10 pts

The company can segregate its customers into groups based on their characteristics like purchasing power, frequency and volume of sale transactions.

Delivery and meeting expectations

Understanding customer characteristics

Identification with the company

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