REVIEW CT GAL 06
Authored by Sherrylyn Capulong
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Professional Development
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20 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Command for checking the Vendor Locator
*VT
*RL
*VL
*DV
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Command to price at the lowest fare available
*FQBB
FQBBK
FQ
FQBB
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Agent Carla is having an error pricing the ticket using automated exchange. what is the next step she must take?
Immediately price the ticket manually
Transfer to RDT
Ask permission to TL to do manual exchange.
Call to RDT
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the command to check accounting remarks?
*NP
@NP
$NP
#NP
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the command for checking the assigned seat?
4RA
*S
*B
*SD
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
When checking flight availability what is the indicator for codeshare flights?
#
@
$
+1
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Customer would like to change his/her flight but two different destinations. How can you search for flight availability?
Search for a roundtrip flight
Search for two separate (One-way flight)
Advise customer no option to do it
Search for multiple airports
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