8.1-8.2 The business Intermediate b1+

_______ on your new customer’s creditworthiness.

• Check up

• take out

• get behind with

• getting into

______insurance if you have doubts about getting paid.

• Check up

• Take out

• Get behind with

• Getting into

Do not let customers ______ their payments.

• check up

• take out

• get behind with

• Getting into

_____ invoices as soon as they become overdue.

• Chase up

• take out

• get behind with

• Getting into

Act quickly if your customer is _____ difficulties.

• Chase up

• take out

• get behind with

• getting into

Frequent-flyer schemes, free gifts and credit are all ways of developing ____

• credit policy

• customer loyalty

• insurance policy

• credit insurance

To avoid cash-flow problems, sales teams need to be given a clear

• credit policy

• customer loyalty

• insurance policy

• credit insurance

An ___provides cover in case of an accident.

• credit policy

• customer portfolio

• insurance policy

• credit insurance

Because old customers leave, a sales person must constantly be looking to add to their _____

• credit policy

• customer portfolio

• insurance policy

• credit insurance

______ reduces the risk of default on export payments.

• credit policy

• customer portfolio

• credit policy

• credit insurance