Business Management 2.01

Which scenario illustrates the creative aspect of directing?

• a manager instructs employees to develop a new website

• a CEO directs a manager, who directs lower-level employees

• A supervisor spends time getting to lknow each employee individually

• A supervisor tries to determine why his employes ae unable to get along

The first task in the human resources management activity of staffing is:

• recruiting

• determine need

• determining job descriptions

• screening and selecting applicants

A primary activity of the directing function of management is:

• initiating action

• identifying skills

• establishing authority

• evaluating

The role of ethics in human resources management involves:

• using resources wisely

• planning the hiring process

• treating all employees fairly

• organizing employees into groups

Directing is pervasive, which means that it:

• runs continuously

• flows from the top down

• involves interpersonal communication

• happens at every level of the organization

It is important for employees to follow the rules of conduct established by management to:

• prevent workplace conflict

• reduce the need for professional development

• maintain a consistent and fair work environment

• ensure that everyone is compensated the same way

Which is an example of a manager directing the company's resources efficiently?

• Renee offers Enrique a raise if he improves his performance

• Alicia trains her staff on the latest software hey will be using

• Alex tells Diane to use a part of her budget on a new ad campaign

• Clarence makes sure his employees understand the value of their work.

Which is an example of an ethical dilemma that human resources managers may encounter?

• recruiting job candidates

• promoting a qualified employee

• developing an employee pay scale

• hiring a friend or a family member

Which question should a manager consider when hiring a new employee?

• what is the company's vision?

• how should the workload be distributed?

• how will the company compensate this worker?

• what are the company's product quality standards

Which is an indicator that human resources needs may change?

• a stable economy

• managerial opinion

• a lack of competition

• organizational growth