Change Management Q&A

Why do people resist change?

• Because they are naughty

• Because they are bored

• Because they are uncertain

• Because they like to make life difficult

Which one of the answers below is NOT the key to managing change for your employees

• Communicate clearly

• Abstract and vague communications

• Involve key parties

• Support and training

What is one of the methods in measuring success of a change management initiative?

• What I think on how well I did

• Conversations around the coffee table

• Change has been made, why bother checking its success

• Error rate / trend in work performed by the staff

True of False that part of the activities for the long term sustainability is to 'Celebrate Success'

• True

• False

What is the most important factor for successful change management?

• Having a large budget

• Ignore employee concerns

• Clear communication and training

• Surprise people with the change