CIW Set 5

A friend just sent you a link to a Facebook page with information that you find very useful. You want to be able to recall the site in the future from your desktop computer, or from your mobile device while away from your desk. Which is the best approach?

• Memorize the URL so you can pull up the site in any browser such as Chrome, Firefox or Internet Explorer.

• Add the link to a cloud-based bookmark service such as Delicious or Google Bookmarks

• Manually enter the Web address into any and all browsers on all of your devices.

• Pull up the message with the link any time you want to view the site.

You received a text and a threatening voicemail from an angry customer who wants to immediately discuss the shortcomings of a recently released product. You are about to walk into a mandatory meeting with your top-level leadership team. Which of the following is your best course of action?

• Do not respond to the customer.

• Skip the meeting and call the customer.

• Request that the customer send his complaints by e-mail, knowing that any inappropriate communication will be well documented.

• Continue to send text messages to the customer hoping to smooth things over until you can call him on the phone after your meeting.

You use a proprietary Windows-based program to generate architectural drawings and plans for your freelance drafting business. You have a personal Web site and would like to share samples of your work for potential new customers to review. To which file format should you convert your drawings so that they are viewable regardless of the local operating system used by the individual viewing your site?

• DOC

• MP3

• XML

• PDF

You are leading a team of new hires and need to train them on innovative strategies and technologies that will be used to develop an upcoming project. You send several e-mail messages with links to helpful resources. But you soon realize this is an inefficient way to organize and share this information. Which solution would provide a more efficient way to categorize and share this information?

• Collective intelligence

• Grid computing

• Ajax programming

• Social tagging

Selena needs to send a message to her manager providing all the details of a business proposal. The idea they have discussed is critical to the business. The project is considered urgent and confidential. Selena wants to get this outline to her manager as quickly as possible. What would be the most appropriate way Selena could use an SMS (text) message in relation to this proposal?

• To alert her manager that she has sent the proposal via e-mail so her manager can view the proposal as soon as possible

• To send the proposal as an attachment to the text message

• To send a useful summary of the proposal to her manager so that the manager has it available during a presentation

• To provide a detailed outline of the proposal so that her manager can refer to it a s he travels.

You attend an online university that offers seminars on APA Style through its Writing Center. You registered for the seminar and learned that the training will be provided over the Web. Although there is no opportunity to ask questions, you find the live lecture to be engaging. Which Web-based meeting format was used?

• Webinar

• Web conference

• Blog

• Video conference

Andrea works as an Administrative Assistant for a small business that uses a SaaS service for accounting, sales orders, and customer service information about the business's customers. This product is like Salesforce.com and its competitors. Andrea makes sure she saves accurate records about current projects and performs regular backups of the business data stored on the cloud-based service. Which of the following is the primary reason for this practice?

• Andrea is overly cautious because it is well known that cloud-based services are highly secure, highly reliable and always available.

• Data stored online through the cloud-based service is more at risk to security breaches that if it were stored locally.

• If there is an interruption in Internet access, the service and records would not be accessible.

• There is a limit on the number of users who are allowed to access the cloud-based service at any one time.

Marcella is looking for a unique product line. She has found one on the XYZ Company's Web site, which is designed well and appears to be legitimate. As she navigates through the checkout process, she reaches the checkout page with this URL, which asks her to enter her credit card information:

http://XYZ.com/gp/checkout.html/ref=chk_out_TLS12B_1b?ie=UTF8&docID=1000 7931. Why should Marcella cancel her online transaction instead of proceeding?

• Because the link contains abbreviations and is not completely readable, so Marcella is unsure of the server's name

• Because the site uses 128-bit encryption, which is illegal for companies that are located overseas

• Because the link does not use SSL/TLS encryption and therefore the information Marcella enters would not be secure

• Because the link uses SSL/TLS encryption, which Marcella knows is not compatible with the browser she is using

Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated that quality and budget are his two main concerns: The project must be developed within budget and must be very high quality. When you asked the customer if he would be willing to extend the deadline to meet his objectives, he stated this was not possible. What adjustment to the project triangle components can you suggest to meet your customer's needs?

• Suggest that the customer hire temporary contractors.

• Inform the customer that he must compromise one of the three elements of a project triangle: quality, budget or schedule.

• Suggest that the scope be limited to include only the most important features.

• Suggest that the customer use a Gantt chart to add time to the project.

Consider the following address:

http://www.CIWcertified.com/Certifications/Web_Foundations/iba.php

Which of the following is the best classification for the address?

• Virtual domain name

• Deep URL

• Relative URL

• Fully qualified domain name