MIS-Minigame

What does SFPUC stand for?

• San Francisco Public Utilities Commission

• San Francisco Public Utilities Company

• San Francisco Public Utilities Corporation

• None of the above

What does the San Francisco Public Utilities Commission do?

• Providing electric services

• Providing health services

• Providing railways services

• Providing water, wastewater, and municipal power services

How many major divisions does SFPUC have?

• 1

• 2

• 3

• 4

Where does SFPUC rank in urban utility in california?

• It is the first largest municipal utility in California.

• It is the second largest municipal utility in California.

• It is the third largest municipal utility in California.

• It is the fourth largest municipal utility in California.

A major challenge facing the company is:

• Data and Device Security

• Inflation and Economic Downturn

• The imminent retirement of baby boomers

• None of the above

What does EPC stand for?

• Engineering Procurement and Constructing

• Enterprise Process Center

• Earning Per Click

• None of the above

"EPC - Enterprise Process Center is an enterprise management system that helps companies digitalize processes to streamline operations, increase productivity, and continuously improve."

• True

• False

Challenges faced by SFPUC

• Ensuring that the new workers had the necessary knowledge to run the technical aspects

• Maintaining reliability and accountability despite a large influx of new workers.

• Making the switch from reactive to proactive maintenance due to lack of asset

• Both A and B

How can SFPUC identify redundant and inefficient tasks performed by multiple departments?

• Mapping business   processes   across   each   department

• Conducting a 5 whys analysis

• Planing for short-term bottlenecks

• All of the above

How effective was EPC as a solution for SFPUC?

• Increasing the confidence of the new workers performing different technical tasks

• Reducing the time required in the processing of employee reimbursement requests

• Reducing the operational budget for the organization

• All of the above