Skills 1-5 Workplace Readiness Practice

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motoroil. This is an example of:

• A. teamwork.
• B. critical thinking and problem solving.
• C. creativity and innovation.
• D. work ethic.

Which is the best example of "demonstrating creativity and innovation"?

• A. Evaluating potential solutions and resources
• B. Developing and/or improving products, services, or processes
• C. Displaying a disciplined work ethic
• D. Prioritizing your job tasks on a daily basis

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

• A. work ethic and adaptability.
• B. creativity and innovation.
• C. integrity and resolve.
• D. customer service.

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

• A. creativity.
• B. efficiency.
• C. professionalism.
• D. big-picture thinking.

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

• A. negotiation
• B. innovation
• C. collaboration
• D. initiative

The ability to find and allocate available resources to improve a product or service is an example of:

• A. critical thinking.
• B. innovation.
• C. Information security.
• D. career management.

You are working on a time-sensitive project. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day.Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

• A. Concentrate on your project first.
• B. Tell your coworker you are unable to help.
• C. Evaluate the coworker's role and performance with the project leader.
• D. Clarify the priority of objectives with the project leader.

The activity of examining information, events, or relationships and making disciplined assumptions that are clear, rational, open-minded, and based on evidence is:

• A. subjectivity.
• B. critical thinking.
• C. brainstorming.
• D. managing resources.

The first thing Barry does when he opens the home improvement store each day is to switch on the lighted “Open” sign. Today, the sign does not come on. How would Barry most efficiently determine if the problem is with the power company or the sign itself?

• A. Reset the circuit breaker in the basement.
• B. Replace the bulb in the sign.
• C. Attempt to switch on another device to see if it has power.
• D. Call an electrician right away.

Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:

• A. values.
• B. diversity awareness.
• C. integrity.
• D. initiative