Chapter 2_Legal

The person or entity that   initiates litigation against another.    Sometimes also referred to as the   claimant, petitioner, or applicant.

• Defendant

• Plaintiff

• Contract

The percentage of rooms that must be filled in order to avoid paying a penalty; added in a contract in case there is a reduction in  the number of projected participants or attendees.

• Confirmed Reservation

• Non-guaranteed Reservation

• Attrition rate

An agreement or promise made between two or more parties, that the courts will enforce.

• Defendant

• Plaintiff

• Contract

The person or entity against   which litigation is initiated. Sometimes   referred to as the respondent.

• Defendant

• Plaintiff

• Contract

The following are components of an enforceable contract except;

• Defendant

• Consideration

• Offer

A contract in which the components of the agreement are explicitly stated, either orally or written.

• Non-guaranteed Reservation

• Express Contract

• Confirmed Reservation

A contract to provide a reservation in which the provider guarantees the guest’s reservation will be honored until a mutually agreeable time.

• Non-guaranteed Reservation

• Express Contract

• Confirmed Reservation

A contract to provide a confirmed reservation in which the   provider guarantees the guest’s reservation will be honored regardless of time of arrival, but the guest will be charged if he or she no-  shows the reservation.

• Guaranteed Reservation

• Non- Guaranteed Reservation

• Confirmed Reservation

A contract to provide a confirmed reservation where  no prepayment or authorization is required.

• Guaranteed Reservation

• Non- Guaranteed Reservation

• Confirmed Reservation

To make one whole; to reimburse for a loss already incurred.

• Identification

• Indemnification

• Indenfication