FPL Tata - Sales Process - 2
Authored by Amar Nath
Professional Development
Professional Development
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Method used for Handling Objections ?
1 A
2 A
3 A
4A
5 A
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first Step in Handling Objections ?
Acknowledge
Ask
Agree
Allow
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Second Step in Handling Objections ?
Acknowledge
Ask
Agree
Allow
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Third Step in Handling Objections ?
Acknowledge
Ask
Agree
Allow
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In Case of absenteeism of CA, _____ to at least follow up on Hot / Warm Leads at least for the day ?
Colleague
TL
SM
CXM
Tele Caller
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the Key Features of My Leads Analytics Application ?
1. Dashboard
2. Activities Management
3. Integrated with CRM
4. Team Mapping
5. Communication
1. Scoreboard
2. Activities Management
3. Integration
4. Tele Calling Mapping
5. Collaboration
1. Testboard
2. Test Drive Management
3. Integrated with CRM
4. Vehicle Mapping
5. Consultation
1. Target for the year
2. Activities Management
3. Integrated with Test Drives
4. Team Mapping
5. Enquiry Sources
All of the Above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the New Lead Management App is called _______ ?
Myleads App
MyCRM
My Guide
Myperformance App
All of the above
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