Management Chapter 2

Which one of the following dimensions of organizational culture refers to the degree to which organizational decisions and actions emphasize maintaining the status quo?

• stability

• attention to detail

• innovation and risk taking

• people orientation

Google has often been cited as a model for employee satisfaction. Google takes extensive care to ensure employees have the best available conditions to perform, ranging from free snack bars, free massages, innovation rooms, spas-on-site, and many more such measures. Which dimension of organizational culture is Google said to emphasize through such measures?

• stability

• aggressiveness

• people orientation

• attention to detail

Organizational ________ typically contains narratives about significant events or people in the organization.

• stories

• rituals

• language

• material artifacts

The term ________ refers to repetitive sequences of activities that express and reinforce the important values and goals of the organization.

• organizational culture

• corporate rituals

• corporate rites

• employee mentoring

The term ________ is used to collectively refer to any constituencies in an organization's environment that are affected by its decisions and actions.

• competitors

• shareholders

• union

• stakeholders

If mortgage interest rates increase, this would be an example of changing ________ conditions in a firm's external environment.

• economic

• political

• sociocultural

• financial

Gerber makes and sells baby products. A shift in the birth rate would represent a change in the ________ component of this firm's external environment.

• psychographic

• demographic

• political

• cultural

The Metropolis News has experienced a decline in the number of subscriptions to its printed newspaper over the last five years. It seems people prefer news feeds sent to their smartphones rather than a printed paper delivered to their homes. Which component in the external environment does this change represent?

• economic

• political

• demographic

• sociocultural

Only speaking one language is one sign that a nation suffers from ________.

• parochialism

• ethnocentrism

• polycentrism

• geocentrism

While talking with her advisor at the university, Jane deduces that she has a(n) ________ attitude, as she has never traveled abroad and relates well only to people from her home country

• regiocentric

• polycentric

• ethnocentric

• geocentric