REFRESHER TEAM ANDY

This benefit is part of the Global Lounge Collection and provides access to airport lounges in the US and intl

• Priority Pass Select

• Global Entry

• Centurion Lounge Collection

• Premium Global Assist

Business Plat cm can take advantage of 200USD hotel credit

• TRUE

• FALSE

Plat CM can receive discounted fares when traveling using the IAP program. Whats the max limit for additional travelers?

• 6

• 2

• 8

• 7

CALIFORNIA RESTITUTION DISCLOSURE must be read prior to making purchase

• TRUE

• FALSE

What is the processing time for Domestic ticket refund?

• 6 - 8 days

• 6 - 8 weeks

• 8 - 12 weeks

• 45 days

Personal Identifiable Information (PII) can be released after ID has been established in OPUS

• TRUE

• FALSE

Business Platinum CM can earn 5x points per 1$ when they book a prepaid hotel via Platinum Service over the phone

• TRUE

• FALSE

Where to transfer when CM requests help with single day tours or excursions or Prepaid or all inclusive vacation package

• Cruise and Tour

• Concierge

• ATO

• Boutique Department

Everything is a NON-GDS carrier except:

• Spirit Airlines (NK)

• JetStar Asia Airways (3K)

• Frontier Airlines (F9)

• Southwest Airlines (WN)

You can still make changes on a flight where the ticket status is CKIN

• TRUE

• FALSE