1.4.3 Motivation in Theory

Taylor believed that people only worked for one reason. What was it?

• Intrinsic motivation

• Money

• Enjoyment of the work

• Making the company more competitive

Which of the following were not one of Taylor's methods

• Time and motion study

• Break the task down into small component parts

• Psychological study

• Piece rate - no work, no pay

True or false: Henry T Ford, the founder of Ford cars, was heavily influenced by Taylor's theories?

• True

• False

Mayo's famous experiments were named after which plant of Western Electric Company in Chicago?

• Cubs

• Hawthorne

• Apple

• Illinois

True or false: According to Mayo, group norms (expectations of one another) are influenced by official group leaders more than informal leaders.

• True

• False

Which one of the following theories and theorists do not match up.

• Taylor and Scientific Management

• Mayo and human relations theory

• Maslow and the heirarchy of needs

• Herzberg's ten faces theory

Which of the following appear in Maslow's heirarchy of needs?

• Physical needs

• Esteem needs

• Social needs

• Safety needs

• Self-actualisation

True or false? Herzberg's theory splits into motivators and hygiene factors

• True

• False

Which of the following is not a motivating factor according to Herzberg

• Achievement

• Recognition for achievement

• Meaningful, interesting work

• Responsibility

• Bonus