CA- OC/MCS CLASS

CA- OC/MCS CLASS

Professional Development

30 Qs

quiz-placeholder

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CA- OC/MCS CLASS

CA- OC/MCS CLASS

Assessment

Quiz

Special Education

Professional Development

Practice Problem

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CA JAIN

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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

When sending a message, you should copy (“cc”):

Everyone in the department.

Your boss -so they know you’re working hard.

Only those people who absolutely MUST know.

The whole world. Why not? Everyone else does.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

If you know the recipient is often in a hurry, the best way to send a supporting document is:

Put it directly in the body of the message.

Attach it as a separate document.

Type slowly.

Have it delivered by carrier pigeon.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

When writing a Subject Line:

Use something general, such as “Greetings” or “Hello.”

Be specific, but brief.

Use several sentences.

Attach file only

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

You've been asked to business lunch with your boss & coworkers,When it comes time to order you:

Ask for a alcoholic beverage. It will calm you down.

See what others order to eat, & follow others

See what others order to eat, & follow others

Take your time to understand each of the item from the list

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

You get a call on your mobile while you are in office. You

Let your phone keep ringing with fancy tunes loudly.

Pick up the phone and let your heart out.

Pick up the phone, & step out to a quite place to speak.

Throw your phone out of the window.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Which is not an example of bad email etiquette?

WRITING IN ALL CAPS

Forwarding in-appropriate jokes and photos.

Writing concise emails.

Add CC to as many people as you can image.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Tonight is your office's holiday party, featuring an open bar. You should:

Get on to a race to finish as many drinks as you can.

Talk only business.

Do not particupate in office gossipe.

You can forget your manners here.

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