
CA- OC/MCS CLASS
Authored by CA JAIN
Special Education
Professional Development
Used 3+ times

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30 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When sending a message, you should copy (“cc”):
Everyone in the department.
Your boss -so they know you’re working hard.
Only those people who absolutely MUST know.
The whole world. Why not? Everyone else does.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you know the recipient is often in a hurry, the best way to send a supporting document is:
Put it directly in the body of the message.
Attach it as a separate document.
Type slowly.
Have it delivered by carrier pigeon.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When writing a Subject Line:
Use something general, such as “Greetings” or “Hello.”
Be specific, but brief.
Use several sentences.
Attach file only
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You've been asked to business lunch with your boss & coworkers,When it comes time to order you:
Ask for a alcoholic beverage. It will calm you down.
See what others order to eat, & follow others
See what others order to eat, & follow others
Take your time to understand each of the item from the list
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You get a call on your mobile while you are in office. You
Let your phone keep ringing with fancy tunes loudly.
Pick up the phone and let your heart out.
Pick up the phone, & step out to a quite place to speak.
Throw your phone out of the window.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is not an example of bad email etiquette?
WRITING IN ALL CAPS
Forwarding in-appropriate jokes and photos.
Writing concise emails.
Add CC to as many people as you can image.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tonight is your office's holiday party, featuring an open bar. You should:
Get on to a race to finish as many drinks as you can.
Talk only business.
Do not particupate in office gossipe.
You can forget your manners here.
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