03/28/23- ITS Device Configuration- 3

A company uses a website (as a forum) to support and help users troubleshoot their computer issues. What type of network is it?

• private

• public

• intranet

• extranet

A 'cloud storage' service that allows users to sync files and access them from a web browser or mobile device

• Office 365

• Outlook

• OneDrive

• MS Word

A group of productivity software (MS Word, MS PowerPoint, MS Excel) plus other related services.

• OneDrive

• Gmail.com

• Outlook

• Microsoft Office 365

A web-based 'email' service that you access using your web browser

• Outlook

• Office 365

• OneDrive

• OneNote

Which is a customization that can be made with a Windows Start menu?

• Pin & Unpin files

• Change the icon's image

• Save start menu presets

• Download start menu templates

What allows a device to join a network without joining it's workplace domain?

• Azure Active Directory

• Intune

• Workplace Join

• Azure Remote App

An employee is traveling for work and need to allow the help desk access to his computer while he is away. What 2 things must be turned on for this to happen?

• * Allow no connections

  * Awake for user connections

• * Allow remote assistance connections

  * Allow help desk connections only

• * Allow any connection

  * Allow only Windows connections

• * Allow remote connections

  * Allow remote assistance connections

Which 2 are considered multi-factor authentication?

• Care Key & Password

• Finger print scan &

  Password

• Retna scan & Car key

• remote control & car key

What would you recommend for your class if their computers have anti-virus software that is expiring in 2 weeks and you don't have funds to renew it?

• Uninstall virus software and install Windows Defender

• Don't use the Internet until you buy a new virus protection

• Start a Go-Fund me

• Do nothing and take their chances

Windows Defender is a built in Virus protector for Windows 10? (True or False)