POSITIONS IN TOURISM

This person helps the guests with luggage…

• Maid

• Bellboy

• Manager

• Waiter

Answer explanation

Well done!!! The bellboy assists te guest with their luggage and also explains all the features of the room, amenities, facilities and services.

This person takes the dishes from the kitchen to the tables.

• Waiter

• Bellboy

• Cheff

• Bartender

Answer explanation

You’re right!!! The waiter takes orders, takes the food from the kitchen to the tables and need to be very organized.

This person is the boss in the kitchen, he/she creates delicious dishes… I feel hungry just to thing about those creations.

• Cook

• Cheff

• Sous Cheff

• Waiter

Answer explanation

Exactly!!!! The Cheff is who designs menus and controls all the kitchen and sometimes the whole restaurant

The ……… prepares drinks at the bar of the hotel’s restaurant.

Answer explanation

Good job!!! To be a bartender is not an easy job, he offers not just drinks but a complete experience to the diners, have you ever seen a flair show? If your answer is not, look for it, you are gonna love it!!!

This position is usually performed by a woman, who assign tables to the diners in the hotel’s restaurant.

• Waiter

• Bartender

• Host/Hostess

• Waiter

Answer explanation

You’re on fire!!! The host or hostess checks reservations, assigns tables, gives information to the guests about the different hotel and restaurant facilities and sometimes carries out an inventory of the bar supplies.

This person registers the guest when they arrive to the hotel.

• Receptionist

• Valet

• Manager

• Waiter

Answer explanation

You’re awesomeeee!!!! A receptionist not only checks in and out the guests, also makes reservations and carries an occupancy control.

The maid’s main activity is ……….. the rooms.

Answer explanation

Perfect!!!, but her work is not just cleaning rooms, also she has to fill status rooms reports and to carry a cleaning supplies control.

This person offers personalized service to the guests…

• Waiter

• Manager

• Hostess

• Concierge

Answer explanation

Great! The concierge also, sells internal and external services to the guests, such as, tours, transportation, show tickets, etc.