S | M03 Assignment 1'

In assessing training needs, an examination of production efficiency, labor costs, turnover, and accidents would be part of which training needs analysis?

• Operations

• Task

• Organizational

• Personnel

At the end of the first day of a sales training seminar, a representative is able to list the five steps in the selling skills model. This is evidence of which level of learning?

• Analysis
• Knowledge
• Synthesis
• Application

For HRD professionals, understanding their own learning style is important because

• people tend to teach the way they prefer to learn.
• training is designed for a specific learning style.
• adult learners are aware of different learning styles.
• visual learners make the best facilitators.

Which of the following learning activities would appeal primarily to an auditory learner?

• Lecture and review tapes
• Diagrams and illustrated handouts
• Video demonstrations and field trips
• Group activities and model building

Adult learners are

• more open to new ideas and alternative options than are student learners.
• motivated only by extrinsic rewards since self-satisfaction is most important.
• able to assess their own progress and do not need feedback from the instructor.
• inclined to refer to past experiences and want opportunities to share them.

A well-known and standard instructional design model that is conducive to any type of learning is called the ADDIE model. What does the letter “I” represent?

• Individual
• Instruction
• Implementation
• Imperatives

What is an electronic system that holds course content information and suggested curriculum and certification paths?

• Knowledge management system

• Talent management system

• Performance management system

• Learning management system

Which tool enables organizations to capture information about attendance, exam results and evaluation survey responses?

• Courseware authoring tools
• Knowledge management Systems
• Learning management systems (LMSs)
• Rapid development tools

Which learning activity contributes most to retention of information?

• Discussion
• Listening
• Practice by doing
• Reading

Which of the following would be considered an indirect cost when analyzing the cost/benefit of a training program?

• The included meals
• Lost production time
• The cost of the facility
• The training materials