Managing Effective Communication & Information in Organization

Quiz
•
Other
•
University
•
Hard
Kay Gunn
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one negative impact of the use of technology in effective communication?
It hinders communication in every sphere of life.
It enhances the level of communication at all levels.
Possible breaches in communication and an overall disconnect between individuals and their loved ones.
Overcommunication.
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What is one positive impact of the use of technology in effective communication?
It enhances communication and allows for individuals to communicate in real time.
It prevents real time communication among individuals.
It fails to improve communication among individuals.
Communication decreases for individuals.
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
How does technology impact communication in management?
The use of technology makes it impossible to communicate with clients on the other side of the planet.
The use of technology makes it possible to work closely with clients who may even be on the other side of the planet.
The use of technology hinders communication between customers and clients in real time.
The use of technology affects size of organizations
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
How effective is the use of technology in communication management?
Technology makes communication easier, quicker, and more efficient.
Technology makes communication slower, and is more time consuming.
Technology helps with collaboration.
Technology is not effective in the field of communication.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does the use of technology enhance communication management in organizations?
The use of technology in communication is daunting.
The use of technology gives us the ability to separate different conversations into channels.
The use of technology in communication is outdated, and often misused.
The use of technology in communication helps employee loyalty.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of these must be avoided in order to communicate effectively?
Shared Activity
Listening
Ambiguity
Politeness
Answer explanation
Ambiguity must be avoided at all costs. The message's clarity and crispness are critical. The message's sender should take care to ensure that the recipient does not have to venture beyond the message's text.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A survey of an organization's employees asked how many emails they can handle per day. Only six percent said they could process more than 50 emails a day. Most said they cannot keep up, once they hit more than that. More than 50 emails per day resulted in
mental filtering
information overload
system lockdown
selective perception
Answer explanation
Information overload occurs when the receiver receives an excessive amount of information. The individual frequently feels overwhelmed and fears that they will be unable to retain any knowledge at all. Overload is sometimes caused by the degree of communication rather than the amount. If the message contains information that is unfamiliar to the listener, such as new procedures or concepts, the risks of overload grow dramatically.
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