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Consumer Rights and Responsibilities

Authored by DnT Department

Other

9th - 12th Grade

Used 17+ times

Consumer Rights and Responsibilities
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

The camera function of Amy's handphone is not working. 

Right to safety

Right to seek redress

Right to be informed

RIght to be heard

Answer explanation

The right to seek compensation for shoddy goods and unsatisfactory services.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Mrs Tay would like to buy a cake mixer at a shopping mall. There are many different brands of cake mixer that she can choose from.

Right to consumer education

Right to seek redress

Right to choose

Right to a healthy environment

Answer explanation

The right to choose from a range of products and services that best meet their needs at fair and competitive prices.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

The salesperson is explaining to Mdm Kapoor regarding the features of the refrigerator. 

Right to be informed

Right to seek redress

Right to choose

Right satisfaction of basic needs

Answer explanation

The right to receive accurate information on products and services.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

There was a workshop on Being a Wise Consumer held in a Community Centre. 

Right to choose

Right to satisfaction of basic need

Right to a healthy environment

Right to consumer education

Answer explanation

The right to acquire knowledge and skills to help them make informed choices when buying goods and services.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Ahmad is writing a positive review on the hotel's website for the wonderful service that the hotel's employees had provided during his stay.  

Right to consumer education

Right to safety

Right to choose

Right to be heard

Answer explanation

The right to express their views regarding the goods and services received.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Selvi reminded the salesperson to issue her a receipt and warranty card after she purchased a television.

Give feedback

Use properly

Decide what to buy

Provide proof of purchase

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Marie called the shop and reported that her newly purchase phone is not working.

Give feedback

Collect information

Provide proof of purchase

Use properly

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