HUCL1601 Final Review

Match the following

• Social Worker

• Focuses on diagnosing behavior and mental health issues and providing treatment.

• Infection Prevention Team

• Advises on infectious outbreaks like COVID-19, VRE, or MRSA.

• Recreational Therapist

• Draws blood samples from patients.

• Laboratory Technologi

• Uses recreational activities to promote recovery and well-being.

• Psychologist

• Provides counseling and support for financial, housing, or care placement needs.

Match the following

• ECG Technologist

• Teaches about food allergies and creates custom diet plans.

• Speech Language Pathologist

• Performs ECGs to assess heart activity.

• Registered Dietitian

• Helps patients regain mobility and prevent injury.

• Physiotherapist

• Dispenses medications and advises on drug compatibility and side effects.

• Pharmacist

• Helps patients with feeding, swallowing, or communication issues.

Match the following

• Nurse

• Manages ventilators, performs ABGs, and monitors respiratory function.

• EMT / Paramedic

• Administers medications and monitors patient vitals

• Occupational Therapist

• Assists patients with daily tasks like meal prep or laundry

• Health Educator

• Educates patients about health management and disease prevention

• Respiratory Therapist

• Responds to emergencies; may perform intubation or IV therapy.

Match the following

• Service Aide

• Stocks supplies and equipment on one or multiple units.

• Housekeeping Staff

• Monitors patient vital signs and reports changes to the healthcare team.

• Health Care Aide (HCA / PSW)

• Hires staff, manages budgets, and sets goals for one or more units

• Manager / Unit Manager

• Cleans and disinfects furniture, beds, and spills in patient care area

• Clinical Nurse

• Assists with patient bathing, feeding, toileting, and walking—requires supervision.

Why is accurate patient identification important in health care settings, and which of the following pieces of information are typically used to identify a patient prior to providing care? (Select all that apply)

• Patient’s legal first and last name

• Nickname or preferred name

• Health care number

• Date of birth

• Gender

Which of the following are considered part of professional telephone etiquette in a health care setting? (Select all that apply)

• Answer before the third ring

• Take notes using a pen and message pad

• Chew gum quietly while speaking

• Rely on memory for short messages

• Avoid eating or drinking while on the phone

List 5 attributes of a unit clerk

Why is empathy an important attribute for a Hospital Unit Clerk?

• It helps them finish paperwork faster

• It allows them to ignore emotional situations

• It helps them understand and support patients and families during stressful times

• It makes it easier to avoid talking to patients

What is the main purpose of a Leave of Absence (LOA) in a hospital setting?

• To discharge the patient permanently

• To allow the patient to attend personal events without losing their hospital bed

• To transfer the patient to another hospital

• To give the health care team a break

Which of the following tasks is appropriate for a Student Unit Clerk (SHUC/SUC) to perform?

• Discharge a patient without supervision

• Transcribe a physician’s order with supervision

• Give medication instructions to a patient

• Diagnose a patient’s condition