Chapter 14/15

What reason of objection is this scenario using: Sally wanted to buy black tennis shoes but she already has a similar pair to the pair she wants.

• Need

• Product

• Source

• Time

Recommending a different product that would still satisfy the customers needs

• Substitution method

• Boomerang method

• Superior point method

• Third party method

Direct close is a method that encourages a customer to make a decision between two items

• True

• False

Closing the sale is obtaining positive agreement from a customer to buy

• true

• false

what is a which close

• things that a costomer say or do to indicate a ready to buy

• an initial effort to close a sale

• a closing method in sales that encourage a customer to make a decision between two item

• a method in which the salesperson ask for the sale when the buying signal is very strong