As a project manager creating a story, you ask yourself questions like: “Does the story answer the initial question and demonstrate the solution?”, “Is it original and does it offer a unique point of view?”, and “What is the compelling takeaway for the audience?” In what storytelling step should you ask these questions?

• Shape the story

• Find the data

• Filter and analyze the data

• Get feedback

• Define the audience

A Product Owner writing a user story needs the story to fit within the planned Sprint. If the user story is too large, they break it down into multiple, scaled-down stories in order to meet which of the I.N.V.E.S.T. story writing criteria?

• Valuable

• Estimitable

• Negotiable

• Independent

• Small

Fill in the blank: _____ is how a project manager makes use of productivity tools and creates processes. The project manager may need to use certain tools and processes to do tasks like create a schedule and share information.

• Removing unforeseen barriers

• Budgeting and controlling costs

• Managing tasks

• Planning and organizing

Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the project?

• The client

• The project manager

• The primary stakeholders

• The project sponsor

Suppose as a project manager, you’re leading a kick-off meeting. One of the discussions is taking longer than you expect. How do you get the meeting back on track?

• Remind attendees of the agenda and the meeting end time.

• Let the speaker finish and schedule another meeting without any discussions.

• Tell specific team members they’ll have to wait until the next meeting to speak.

• Ask the speaker to finish their point and require everyone else to have a 60-second speaking limit.

Which quality management concept—often set at the beginning of a project—uses multiple guidelines, such as reliability and usability, to ensure its desired outcome?

• Quality control

• Quality planning

• Quality standards

• Quality assurance

Imagine a tech company wants to use another firm’s processor in its new laptop. The project manager writes to the firm’s CEO about the mutual benefits and projected sales numbers. Which steps of effective influencing is the project manager demonstrating? Select all that apply.

• Establish credibility

• Provide evidence

• Frame for common ground

• Connect emotionally

Fill in the blank: A ______ has a clear outcome and a clearly-defined start and end date.

• communication

• task

• project

• program

Suppose that as a project manager you had a goal of publishing a report. Which of the following would you consider the milestone for this goal?

• Draft sections of the report

• Interview a writer

• Complete first draft of report

• Conduct research

Which of the following tools can help project managers visualize how to mitigate a risk in order to reduce or control it?

• A project charter

• A decision tree

• A power grid

• A statement of work