Communication Styles

Label the communication process

a

b

c

d

Message

Listener

Feedback

Speaker

Explain how the Communication Process works?

What is the meaning of passive?

• accepting or allowing what happens or what others do

• ready or likely to attack or confront

• having or showing a confident personality

• clear, honest statements about your beliefs, needs, and emotions

What is the meaning of aggressive?

• accepting or allowing what happens or what others do

• ready or likely to attack or confront

• having or showing a confident personality

• clear, honest statements about your beliefs, needs, and emotions

What is the meaning of assertive?

• accepting or allowing what happens or what others do

• ready or likely to attack or confront

• having or showing a confident personality

Identify the following statement as aggressive, assertive, or passive.

"I don't know how to do this because you don't help me when I need help!"

• aggressive

• assertive

• passive

Identify the following statement as aggressive, assertive, or passive

"It's fine. I'll just figure it out on my own."

• aggressive

• assertive

• passive

Identify the following statement as aggressive, assertive, or passive

"You don't give us the answers in the study guide so how am I supposed to study?"

• aggressive

• assertive

• passive

Identify the following statement as aggressive, assertive, or passive

"I don't understand how to do these problems. Will you please explain it again?"

• aggressive

• assertive

• passive

Change the following statement to an assertive statement

"If you gave me the help I needed, I'd get a better grade!"