Mr. Sokolov _____ a positive review of his stay at Olana Hotel.

• wrote

• write

• writing

• was written

The manager often leads new employees through the safety procedures _____.

• she

• herself

• her

• hers

The building's new ventilation system circulates heat much ______ than before.

• even

• most even

• evenly

• more evenly

Glowood Appliances promises customers their money back _____ they are not satisfied with their purchase.

• while

• and

• if

• then

Most banks now offer clients the option of receiving their statements electronically or _____ mail.

• by

• of

• in

• from

Mamton Home Furnishings ______ customized furniture in Pennsylvania for more than a century.

• manufactures

• is manufacturing

• has manufactured

• manufacture

Studies show that the average audience forms its _____ of the speaker within the firstfew seconds of the presentation.

• impressive

• impress

• impression

• impressed

Tomorrow morning, both escalators in the store will be turned off periodically in order to perform _____ maintenance.

• required

• requiring

• requires

• require

Those who wish to volunteer at the annual Sebastian Park flower-planting event this Saturday _____ to arrive early.

• asks

• is asked

• ask

• are asked

The Pangea Company will send _____ an e-mail confirming receipt of the application.

• you

• yourselves

• yourself

• your