BUS141 Chapter 12

The manager, just informed her sales team all sales in March will earn an extra 5 percent commission. This is an

• A. intrinsic reward.

• B. extrinsic reward.

• C. physiological need.

• D. high need for power.

According to Herzberg, which of the following is an example of a hygiene factor?

• A. interpersonal relationships

• B. responsibility

• C. advancement

• D. the work itself

Which of these statements describes equity theory?

• A. Directing attention toward goals is the best way to improve performance.

• B. Employees are motivated by the chance to give opinions about work policies.

• C. Workers consider their own outcomes in comparison with those of others.

• D. Directing attention toward goals is the best way to improve performance.

When workers perceive they are being treated fairly on the job, they are most likely to

• A. pass up promotional opportunities.

• B. be a whistle-blower.

• C. support organizational change.

• D. show improved safety practices.

Which theory says people choose how to work toward something based on whether that work will lead to desired rewards?

• A. reinforcement

• B. equity

• C. goal-setting

• D. expectancy

When using goal-setting theory to motivate employees, managers should

• A. set goals that are easily achievable.

• B. help workers understand and accept the goals.

• C. set general goals that are emotionally appealing

• D. hold employees responsible for getting feedback.

Motivating workers through ________ relies on the workers desiring personal growth and having the necessary skills.

• A. job design

• B. task identity

• C. task variety

• D. job enlargement

According to Maslow, the need for status, reputation, and recognition is part of a person’s ________ needs.

• A. esteem

• B. love

• C. self-actualization

• D. safety

Levi increased his salary by earning a master’s degree in education. Levi’s increased salary is an example of

• A. a bonus.

• B. pay for performance.

• C. profit sharing.

• D. pay for knowledge.

These Quizizz have been

• A. Fun

• B. Hard

• C. Inspirational

• D. a PITA