
BUS141 Chapter 12
Authored by George Ferguson
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University

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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The manager, just informed her sales team all sales in March will earn an extra 5 percent commission. This is an
A. intrinsic reward.
B. extrinsic reward.
C. physiological need.
D. high need for power.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
According to Herzberg, which of the following is an example of a hygiene factor?
A. interpersonal relationships
B. responsibility
C. advancement
D. the work itself
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of these statements describes equity theory?
A. Directing attention toward goals is the best way to improve performance.
B. Employees are motivated by the chance to give opinions about work policies.
C. Workers consider their own outcomes in comparison with those of others.
D. Directing attention toward goals is the best way to improve performance.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When workers perceive they are being treated fairly on the job, they are most likely to
A. pass up promotional opportunities.
B. be a whistle-blower.
C. support organizational change.
D. show improved safety practices.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which theory says people choose how to work toward something based on whether that work will lead to desired rewards?
A. reinforcement
B. equity
C. goal-setting
D. expectancy
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When using goal-setting theory to motivate employees, managers should
A. set goals that are easily achievable.
B. help workers understand and accept the goals.
C. set general goals that are emotionally appealing
D. hold employees responsible for getting feedback.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Motivating workers through ________ relies on the workers desiring personal growth and having the necessary skills.
A. job design
B. task identity
C. task variety
D. job enlargement
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