Quiz 1 SUE 20021

I'm afraid I can't meet next Tuesday. __ Thursday?

Choose the best response.

• How about

• Is convenient

• Does suit

Next Wednesday would be ___

Choose the best response.

• acceptable

• suit

• perfect

I'm afraid I can't ___ it next Tuesday.

Choose the best response.

• meet

• make

• suit

Something urgent has ___

Choose the best response.

• came to

• come up

• turn up

Can we __ another time?

Choose the best response.

• appoint

• fix

• suit

Manager: Hello, how can I help you?

Customer: ____________

• My computer isn’t working.

• I’m fine and you ?

• Yes, you may come tomorrow.

Customer: Does my product has a guarantee?

Manager: ________

• Yes, it does.

• Yes, it is.

• Yes, it has a receipt

Customer: I accidentally put my cellphone in the water, it doesn’t turn on.

Manager: _____________

Customer: ok, thank you

• It is not our problem.

• Solve your own problem, Sir.

• Sorry sir, we cannot help you with your problem.

Manager: _____________

Costumer: The problem is that my earphones are green, I ordered the blue ones.

• Good afternoon! How can I help you?

• Good morning! The weather is really cold

• SGood afternoon! You look nice

Manager: Sorry, this product doesn’t have a guarantee

Customer: This is unacceptable. I am going to the police.

• The customer was happy.

• The customer was angry.