Communicating in Business English Midterm Review
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15 questions
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1.
DROPDOWN QUESTION
5 mins • 18 pts
Which of the following Reasons for Correspondence is incorrect? (a)
2.
MATCH QUESTION
5 mins • 10 pts
Match the following vocabulary that have the same meaning
On time
Secure
Safe
Promptly
Start
Admit
Let in
Launch
Make
Create
3.
MULTIPLE CHOICE QUESTION
5 mins • 5 pts
Choose the correct option when Proceeding with a Call
State any information that will be shared via messenger after the call is finished.
Send important information that will help the other person prepare.
Discuss any points that are unclear.
Identify yourself appropriately and clearly.
4.
REORDER QUESTION
5 mins • 15 pts
Reorder the following:
Opening a Call
Checklist
Proceeding with the call
Referring to information shared before the call
Sending messages before the call
Beginning the call
5.
MATCH QUESTION
5 mins • 13 pts
Match the following vocabulary with the definition
The state or quality of being intricate or complicated.
Jargon
A list of goods sent or services provided, with a statement of the sum due for these.
Invoice
The art of effective or persuasive speaking or writing.
Complexity
Special words or expressions are used by a profession and are difficult for others to understand.
Carbon Copy (cc)
Refers to sending a copy of an email message to one or more recipients.
Rhetoric
6.
MATCH QUESTION
5 mins • 11 pts
Match the following process with the useful phrase, when Leaving and Receiving Messages
Could I have your name again, please?
Reassuring action
My name is Sharon. That's S-H-A-R-O-N.
Checking spelling
Please inform him/her that I called and ask him/ her to reply.
Thanking
I'll make sure he/ she gets your message.
Name and addresses
I appreciate you delivering the message on my behalf.
The message
7.
DRAG AND DROP QUESTION
5 mins • 8 pts
Plan before you (a) > (b) the reader > Structure the (c) > Select the (d) information > Draft, (e) , and amend > Send
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