JPCron Sales Training Week 1 Recap

What's the industry JPCRON specializes in?

• Products and Consulting.

• Information technology for web.

• Manufacturing of Chromium based alloys.

• Tourism and Transportation.

Choose the 3 major airports serving New York City

• LGW

• JFK

• IKR

• LGA

• EWR

Choose the 3 major airlines of the USA.

• AK

• AA

• UA

• DL

• BA

What is the main role of the Ticketing Desk?

• Collects the bag at the boarding gate.

• Issues the boarding passes.

• Recommends destinations, sells tickets, answers the passenger's query regarding the ticket or destination.

• Ensures that the bags passengers check in are routed to the correct destination.

The promotional price is...

• An extremely cheap flight that doesn't exist.

• A sales promotion technique that involves reducing the price of the product or service in order to attract more customers & increase the sales volume.

• A trap for the customers to come to the agent and ask for a flight.

• A kind of advertisement for the agents to have a continuous job.

Travel Protection is applicable for:

• Gurufare

• Ovago

• Priceline

• Wowfare

• Book With Kayak

What is the main condition for the flight if the UM service is required?

• The flight offered by us has to be provided by with one single airline.

• The parents of the child should travel with their kid.

• There are no restrictions for the flights in this case.

• The customer is required to pay a fee to us for the service.

What are Separate Tickets?

• Flights that are built and booked together under one PNR.

• Round trip flight with a bonus flight included.

• Connecting flights that cannot be separated.

• Flights that are built and booked separately.

They are the ones who have poor listening skills, they talk and want to be listened to.

• Analyst

• Drivers

• Amiables

• Expressives

"I am not trying to sell anything right now, so let's go through it once again."

It's referred to as:

• Trial Close

• Hot Button Close

• Invitational Close

• The Approach Close