Midterm Exam in Human Relations (STElladora)

Which of the following statements best defines human relations as a discipline?

• The study of how people interact with machines

• The study of how people interact with one self

• The study of how people interact with each other

• The study of how people interact with the environment

What is the primary goal of human relations?

• To increase productivity

• To decrease employee turnover

• To create a positive work environment

• All of the above

Which of the following is a key principle of human relations?

• Individuals are motivated solely by financial rewards

• Employees should be given no autonomy in their work

• Communication is key to successful relationships

• Conflict should be avoided at all costs

What is the significance of diversity in human relations?

• It leads to discrimination and prejudice in the workplace

• It leads to a homogenous workforce

• It can enhance creativity and problem-solving abilities

• It can lead to social stratification

What is the primary focus of human relations in interpersonal interactions?

• Understanding the role of technology in communication

• Building relationships with customers and clients

• Understanding and improving relationships between individuals and groups

• Understanding the psychological processes involved in communication

What is the role of feedback in the communication process?

• To ensure the message is received and understood correctly

• To provide a response to a message

• To interrupt the communication flow

• To provide a basis for rebuttal

What is self-esteem?

• The ability to understand others' perspectives

• The belief in oneself and one's abilities

• The ability to adapt to changing situations

• The ability to control others

What is an example of how an organization can promote high self-esteem among workers?

• Providing only negative feedback

• Not recognizing or acknowledging employee achievements

• Providing opportunities for professional growth and development

• Discouraging personal interests outside of work

What is a potential way an organization can support employee wellness?

• Encouraging a culture of overwork and burnout

• Providing no access to mental health resources

• Providing access to mental health resources and promoting work-life balance

• Offering no employee benefits or support

Which of the following best describes personal values?

• Objective rules that govern behavior

• Social norms that dictate acceptable behavior

• Personal beliefs and attitudes that guide behavior

• Legal requirements that dictate behavior