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RM - RM and Score Card

Authored by Chandra Chatterjee

Professional Development

Professional Development

Used 17+ times

RM - RM and Score Card
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Relationship managers are essential part of banks as they help to improve ___ & generate more revenue for the company.

client dissatisfaction

client satisfaction

client irritation

client complaints

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Relationship Managers (RM) are mapped to ______ to service, manage and deepen client relationships.

Services

Products

Branch Managers

Clients

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Relationship Manager is responsible for _________ with clients on a day to day basis.

talking

empathizing

interacting and engaging

discussing

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CTG stands for ____.

Customer To Gap

Customer To Group

Cash To Group

Cost To Group

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

KPI stands for ______.

Key Performing Individual

Key Portfolio Investment

Key Performance Indicator

Key Persistent Indicator

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not a part of Liability in the goal sheet?

NAV

Wealth Income

NTB/CTG

Net FD Growth

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Choose the incorrect option. Goals should be:

 Specific

Measurable

Vague

Time-bound

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