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Test A Hardware Review

Authored by Christina Bright

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11th Grade

Used 2+ times

Test A Hardware Review
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18 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A user's print jobs to a new multifunction printer produce pages of  garbled text, but jobs from other users are printing normally. Which of the following would be the MOST likely reason for this issue?

Printer driver specifies secured prints

Faulty network cable

Print driver is configured for PCL

Application is not authorized to print

Answer explanation

The page description language configured in a printer driver must matchthe language on the printer. If a device prints to a PostScript printer usingHewlett-Packard's PCL (Printer Command Language), the output willappear garbled and unreadable.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A user has powered on their computer and received the message “Operating system not found.” A check of the system shows that the SATA drive cables are properly connected. Which of the following would be the NEXT best troubleshooting step?

Boot to Safe Mode

Replace the boot drive

Restore from a known good backup

Check for removable drives

Answer explanation

If a USB (Universal Serial Bus) storage device is connected to a computerand the BIOS (Basic Input/Output System) is checking USB devicesbefore the primary storage drive, the "Operating system not found" errorcould appear with some USB devices. To avoid this error, the boot order inthe BIOS can be changed, or the USB device can be disconnected duringthe boot process and reconnected after the operating system has started.

3.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

A network administrator is troubleshooting a network outage, and she believes the issue is related to a bad switch. The old switch is then replaced with a newer model and the cabling is moved to the new switch. Which of the following should be the NEXT troubleshooting steps? (Choose TWO)

Test the theory

Verify full system functionality

Establish a plan of action

Identify the problem

Document the findings

Answer explanation

Once the theory has been tested, a plan of action has been determined,and the plan has been implemented, it's important to verify that fullsystem functionality has been restored. After all of this work, it's useful todocument the problem, the proposed solutions, and the ultimate fix. Thisproblem might occur again, and it would be useful to have documentationon the issue.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A newly installed MFD provides an option to "scan to SMB." Which of the following would BEST describe this feature?

Print jobs can be sent from mobile devices

All scans are checked for malware

Files are stored on a Microsoft share

Documents are scanned from the cloud

Answer explanation

SMB (Server Message Block) is the protocol used by Microsoft operatingsystems to share files, print jobs, and other information between otherMicrosoft OS devices. Many MFDs (Multifunction Devices) can scan adocument and store the scanned file on a central network shareusing SMB.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of device connects multiple computers to the network, but becomes less efficient as network traffic increases?

Switch

Hub

Repeater

Router

Answer explanation

A hub operates as a multi-port repeater, where incoming traffic isrepeated to every other port in the hub. If more than one device attemptsto communicate at the same time, these conflicting signals are called acollision. Each time a collision occurs, the sending devices have to stoptransmitting, wait a random amount of time, and try sending the trafficagain. If many devices are sending large amounts of data, the overallnetwork efficiency will decrease as the number of collisions increase.

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

A help desk technician needs to use different Windows versions to study for an industry certification exam. The technician currently uses a Windows desktop computer with 4 GB of RAM and a 750 GB free on the hard drive. Which of the following would be the BEST way to perform this task? (Choose TWO)

Install a second monitor

Install an additional hard drive

Create a Windows Recovery Environment boot drive

Upgrade the system RAM

Install Windows guest VMs

Answer explanation

The easiest way to use multiple operating systems on a single machineis to run them as virtual machines. Although 750 GB (Gigabytes) isplenty of storage space for multiple virtual machines, the 4 GB of RAM(Random Access Memory) on the host computer is too small to supportmultiple Windows operating systems at the same time. Once the memoryupgrade is complete, it's a relatively easy process to install the guest virtualmachines on the existing hard drive.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sam, a user in the accounting department, is migrating from Android to iOS. She would like all of her emails, contact lists, and calendar events to be moved to her new phone. Which of the following would be the BEST way to accomplish this task?

Use a Windows-based migration tool

Save the Android phone data as a CSV file

Connect the new phone to the corporate Microsoft 365 service

Use a USB-to-Lightning cable

Answer explanation

Microsoft 365 manages email, calendar events, and contact information ina single database. Using this central database, Microsoft 365 can be used tosynchronize all of this information to both iOS and Android smartphones.

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