Synchronous communication

information exchange that occurs when all members of a work team meet at the same time, such as face-to-face meetings or conference calls

When someone pretends to be someone else with the intent of obtaining unauthorized data

Perimeter firewall - sits outside the organizational network; it is the first device that Internet traffic encounters

Asynchronous communication

information exchange that occurs when all members of a work team do not meet at the same time, such as those who work different shifts

Technical (ex. identification/authorization, firewalls), data (ex. passwords, backup/recovery), human (ex. hiring, training, education)

The dynamic social media process of employing users to participate in product design or redesign

Tracking of changes to documents by means of features and functions that accommodate concurrent work (ex. Google Drive, Microsoft Office)

Deceiving someone over the internet by pretending to be another person or organization

Computer crime (ex. hacking, phishing, etc)

The asset that is desired by the threat (ex. bank login credentials)

Features of version management

Track changes to documents, accommodate concurrent work, eliminate problems caused by concurrent access

A term used to describe server operating systems that have been modified to make it especially difficult for them to be infiltrated by malware

Comprehensive (cost, learning curve required)

Brand awareness, conversion rates, web site traffic, user engagement

The process that occurs when the collaboration tool limits and sometimes even directs user activity (ex. Microsoft Sharepoint)

A type of cyber attack that interferes with a predefined SQL query

Features of version control

User activity limited by permissions (read, edit, delete), document checkout, version histories, workflow control

The same key is used to encode and decode a message, simpler and faster than asymmetric

Computer crime (ex. hacking, phishing, etc)

Types of collaboration tool sets

Minimal (text only, no tool integration),

The program codes of a virus that causes unwanted or hurtful actions, such as deleting programs or data, or even worse, modifying data in ways that are undetected by the user

Tracking of changes to documents by means of features and functions that accommodate concurrent work (ex. Google Drive, Microsoft Office)

Good (Tools not integrated, must learn to use several products),

User activity limited by permissions (read, edit, delete), document checkout, version histories, workflow control

The process that occurs when the collaboration tool limits and sometimes even directs user activity (ex. Microsoft Sharepoint)

Comprehensive (cost, learning curve required)

Minimal (text only, no tool integration),

Social Media Information System (SMIS)

The dynamic social media process of employing users to participate in product design or redesign

Types of roles on social media

Social media providers (companies that provide platforms), Users (individuals and organizations that use social media), Communities (formed based on mutual interests)

Any action, device, procedure, technique, or other measure that reduces a system's vulnerability to a threat (ex. only accessing sites using https leads to no loss of credentials, no safeguard will lead to loss of credentials)

Common social media strategic goals

Brand awareness, conversion rates, web site traffic, user engagement

Perimeter firewall - sits outside the organizational network; it is the first device that Internet traffic encounters

Enterprise social network

User activity limited by permissions (read, edit, delete), document checkout, version histories, workflow control

A technique for intercepting computer communications. With wired networks, sniffing requires a physical connection to the network. With wireless networks, no such connection is required

The process of transforming clear text into coded, unintelligible text for secure storage or communication

The dynamic social media process of employing users to participate in product design or redesign

When someone pretends to be someone else with the intent of obtaining unauthorized data

Deceiving someone over the internet by pretending to be another person or organization

Difference between social CRM (Customer Relationship Management) and traditional CRM

Comprehensive (cost, learning curve required)

Deceiving someone over the internet by pretending to be another person or organization

Resources that are invested with the expectation of future gain

A term used to describe server operating systems that have been modified to make it especially difficult for them to be infiltrated by malware

A technique for intercepting computer communications. With wired networks, sniffing requires a physical connection to the network. With wireless networks, no such connection is required

The investment in social relations with expectation of future returns in the marketplace

A type of cyber attack that interferes with a predefined SQL query

Number of Relationships x Relationship Strength x Entity Resources

Perimeter firewall - sits outside the organizational network; it is the first device that Internet traffic encounters

Social capital formula

Number of Relationships x Relationship Strength x Entity Resources

A term used to describe server operating systems that have been modified to make it especially difficult for them to be infiltrated by malware

The program codes of a virus that causes unwanted or hurtful actions, such as deleting programs or data, or even worse, modifying data in ways that are undetected by the user

The asset that is desired by the threat (ex. bank login credentials)

Technical (ex. identification/authorization, firewalls), data (ex. passwords, backup/recovery), human (ex. hiring, training, education)

Brand awareness, conversion rates, web site traffic, user engagement

a string of bits used to encrypt the data

When someone pretends to be someone else with the intent of obtaining unauthorized data

Good (Tools not integrated, must learn to use several products),

A term used to describe server operating systems that have been modified to make it especially difficult for them to be infiltrated by malware

Denial of service attack

The dynamic social media process of employing users to participate in product design or redesign

A technique for obtaining unauthorized data that uses pretexting via email. The phisher pretends to be a legitimate company and sends an email requesting confidential data, such as account numbers, Social Security numbers, account passwords, and so forth

A type of cyber attack that interferes with a predefined SQL query

information exchange that occurs when all members of a work team do not meet at the same time, such as those who work different shifts

The asset that is desired by the threat (ex. bank login credentials)

Deceiving someone over the internet by pretending to be another person or organization

Goal of information security

To find an appropriate trade-off between the risk of loss and the cost of safeguards