which of the following is a non-financial objective

• survival

• recognition

• profit

• sales

Which of the following are methods of market research?

• Questionnaires

• Product Tests

• Books

• Online searchs

An entrepreneur is creating a business plan for a new business they are including a section on sources of finance. Which of these are appropriate sources of finance to suggest?

• Grant

• Retained profit

• Owner savings

• Bank loan

Which of the following is an advantage to a business of delayering its organisational structure?

• The duties of employees may be reduced

• Spans of control will become narrower

• Promotional opportunities will improve

• Staff costs will be reduced in the long term

Which METHOD of research is being described here?
It is conducted face-to-face with customers and a series of questions are asked

• Personal interview
• Telephone survey
• On-line survey
• Focus group

Which of the following best describes the term chain of command?

• Lines of authority in an organisation along which communication flows

• Passing authority to others

• A subordinate giving feedback to a superior

• The number of employees that directly report into a line manager

A flat organisational structure will usually have:

• Rigid rules

• A more flexible approach to decision making

• Many levels in the hierarchy

• More promotional opportunities for employees

This part of a business plan shows the knowledge of the industry and includes statistics on marketing data for the companies products/services, and evaluates competition

• Executive Summary
• Company Description
• Strategy
• Market Analysis

Which of the following is a key feature of centralisation?

• Major decisions are made by a small number of senior staff

• Major decisions are made by junior staff

• Delegation is actively used in the organisation

• A democratic management style exists

Which of the following statements best describes the term span of control?

• The formal channels of communication in an organisation

• Removal of a level in an organisational structure

• The number of levels in an organisational hierarchy

• The number of people that directly report to a line manager