MB-230: Microsoft Dynamics 365 Customer Service Functional

MB-230: Microsoft Dynamics 365 Customer Service Functional

Professional Development

30 Qs

quiz-placeholder

Similar activities

Final Quiz

Final Quiz

Professional Development

25 Qs

PPPK Manajerial 002 (15-11)

PPPK Manajerial 002 (15-11)

Professional Development

25 Qs

POST-TEST TRAINING QCC-SS

POST-TEST TRAINING QCC-SS

Professional Development

25 Qs

MRBST 2019

MRBST 2019

Professional Development

25 Qs

FAFD2

FAFD2

Professional Development

25 Qs

Life Skills

Life Skills

12th Grade - Professional Development

25 Qs

SERVICE ADVISOR - L1

SERVICE ADVISOR - L1

Professional Development

25 Qs

Conversatorio Tecnología Gráfica 3

Conversatorio Tecnología Gráfica 3

University - Professional Development

25 Qs

MB-230: Microsoft Dynamics 365 Customer Service Functional

MB-230: Microsoft Dynamics 365 Customer Service Functional

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

CloudThat Technologies

Used 3+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a tool in Microsoft Dynamics 365 for Marketing used to create personalized, automated email campaigns?

a. Customer Insights

b. Dynamics 365 Connector for LinkedIn Lead Gen Forms

c. Dynamics 365 Marketing Email Designer

d. Dynamics 365 for Outlook

Answer explanation

Dynamics 365 Marketing Email Designer is a tool in Dynamics 365 for Marketing that allows users to create personalized, automated email campaigns.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

This logo represents

Microsoft Calendar

Microsoft OneNote

Power Apps

Azure Analysis Services

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

This logo represents

Microsoft Project

Microsoft Planner

Microsoft SharePoint

Power BI Embedded

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

This logo represents

Microsoft To Do

Power Automate

Azure DevOps

Microsoft Planner

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Media Image

Identify two examples of external customers:

Impulse customers

Warehouse employees

HR Staff

Loyal customers

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

This logo represents

Azure Cosmos DB

Azure Firewall

Azure IoT Hub

Azure Active Directory

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

This logo represents

Microsoft To Do

Power Automate

Azure DevOps

Microsoft Planner

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?