While covering sales, you have received a concern from business that we are not matching to competitor prices, even though in Alexa, it is marked as Item found. How would you react to it?

Session 16 - CMT Process Metrics

Quiz
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Other
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Professional Development
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Medium
greeshma gireesh
Used 1+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Check for mapping and if it marked as Item found, confirm to business that we have uploaded the IF’s and refreshed price will reflect in some time.
Check the mapping in Alexa and CMT UI and get in touch with ST and audit to check if listings is crawled and not blocked in audit.
No action required as item is mapped as IF and updated status in available in Alexa UI.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Business team has requested to upload mappings for a new category/ brand with new guideline. Please select correct action.
Perform Sample audit and Upload the mapping under SPA/manager ID.
Upload the mappings as business exception and inform the audit team on exceptions.
Reject the mapping as we don’t deviates from the guidelines.
Request business to share the business justification for mapping, rollout a process update to add in guideline and upload the mappings after 100% audit.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are common reason for drop in 1IFGV coverage metrics? Select all which implies
Increase in the number of 0 IF ASIN’s
IF drop in case of competitor removal/ competitor product removal.
Increase in GV of 0IF ASIN’s and moving from lower band to upper band.
An existing IF ASIN losing DPH and moving to lower bands
All the above
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
One of the key Image competitor has changed its layout and URL pattern. Due to this all the existing IF have been moved to PRM. What steps will you take to address this issue at the earliest?
Inform Stakeholders team immediately with the impact it will have on the IF and Instock IFs.
Work with ST team to have the updated rules being created to scrape correct PARS
Work with Automation to check feasibility to re-drive the mapping
Remap the residues to updated competitor URL/layout and upload the new mappings
All the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What will you do when a retail team requests for mapping removal?
As the retail team has requested, remove the mapping
First validate the mapping (whether accurate) then if correct we should not remove the mapping’s, as we will lose price sharpness and justify with tenets on why we are not removing.
For time being change mapping status to PRM
Ignore, retail teams can override anyways
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To be better prepared for Q4 holiday season, business team has shared a list of Sale categories from SIC competitors 10 days prior to the event. How will you respond to it.
Thank business for highlighting the sale as it will help us be proactive in Q4 sale coverage and share a tentative ETA to complete the mapping
Work with SMac team to configure the provided categories
Consume the PM, UNKNOWN from the sale nodes
Ensure all the IFs are crawled successfully
All the above
7.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
During a key sale event, you are marked on a TT from the Site training team where 24 listings from your GLs have failed in PQ. Please choose the relevant options.
no specific action is required from the mapping ops.
Check for mapping status. If no mappings are available, map and upload them
In case of existing IFs, remove the mapping and re-upload them. Correspond back and have a fresh PQ for the uploaded listings
Perform sample check of the listings on product intelligence to ensure that the fresh price is reflecting
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